Canada-based Freshii Hires Call Center Virtual Workers

Canada-based Freshii Hires Call Center Virtual Workers

A Freshii location in Toronto, Canada in 2019. The Toronto Star has reported several screen-based cashier systems around the area. photo: Roberto Machado Noa/LightRocket (Getty Images) If you didn’t think automation could get any more soul-crushing, a Canada-based health-food company is testing out if it can replace cashier workers with foreign call center employees, allowing … Read more

Freshii’s ‘virtual cashier’ works from Nicaragua for $3.75 an hour

Freshii’s ‘virtual cashier’ works from Nicaragua for .75 an hour

Many Freshii customers have already encountered “Percy.” The video-calling device is attached to cash registers at a select few Freshii locations across Ontario, and it lights up when customers approach the counter. On the other end of the screen is a cashier wearing a headset, ready to take orders. Unlike the Freshii workers that wrap … Read more